Collection and Use of Information
When you interact with us, we may ask you to supply us with personal information so that we can provide, enhance and personalize our services and marketing efforts. For similar reasons, we may supplement the personal information you provide with publicly available information about you as well as information from other sources, as permitted by law. We use this personal information for various reasons, including to process your registration, your ticket or live show orders and your payments, and to communicate with you on these and other topics. For example, we may use your e-mail address or other methods to send newsletters, messages about new Muzic-Vue Live show and Entertainment features, Muzic-Vue special offers, promotional announcements, consumer surveys and other correspondence and marketing concerning our service.
If you no longer want to receive certain communications from us via email, simply access the “Email preferences” link on the “My Account” page of our website and uncheck those items to unsubscribe, or click the “unsubscribe” link in the email.. Please note that you cannot unsubscribe from certain correspondence from us, including messages relating to your account transactions.
Disclosure of Personal Information
In addition we use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Services Providers to provide marketing, communications, infrastructure and IT services, personalize and optimize our service, process credit card transactions, provide customer service, collect debts, analyze and enhance data, including users’ interaction with our service, and process consumer surveys. In the course of providing such services, these other companies may have access to your personal information. We do not authorize these companies to use or disclose your personal information except in connection with providing the services we request of them.
We may offer joint promotions or programs that, in order for participation, will require personal information be shared with third parties. For example, we may partner with companies that offer incentives, such as frequent flyer mileage awards, if you sign up or otherwise utilize our service. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. By participating in such joint promotions or programs, you agree to our sharing of your information. Please note that we do not control the privacy practices of these third party businesses.
Other Websites, Platforms and Applications
Right to Access Your Information
We give you access and the ability to update a range of information about your account, including your contact information, your password and your communication preferences in the “My Account” portion of our website. You must be signed in to access “My Account.”
MuzicVue takes information security seriously and uses reasonable administrative, technical, physical and managerial measures to protect your personal information from unauthorized access. For example, we utilize Secure Sockets Layering, an industry-standard protocol for certain of your transmissions to us, in order to encrypt certain personal information that you send to us through the registration and sign up process.
Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your information and cannot assume liability for improper access to it. By using our service, including our website and user interfaces, or providing information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the MuzicVue service.
In order to provide you with ease of access to your account and to help administer the MuzicVue service, MuzicVue implements technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the MuzicVue service. You can choose not to take advantage of this feature on your computer by unchecking the box “Remember me on this computer” when you login on the website. You are responsible for maintaining the confidentiality of your account access information and for restricting access to your computer or mobile device through which you access your MuzicVue account. Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a computer you should log-out and deactivate the device before doing so. If you do not maintain the security of your password, or fail to log out, subsequent users may be able to access your account, including your personal information.
Changes to This Policy
Transfer of Information
Given that the Internet is a global environment, using the Internet to collect and process information necessarily involves the transmission of data on an international basis. Therefore, by using MuzicVue, you acknowledge and agree to the transfer of your information outside your country of residence to any country (including the United States and Canada) where we have facilities or engage third parties (including but not limited to payment processors, cloud service or other IT providers, and other companies that provide services to us). You understand that the countries to which we may transfer information may not have as comprehensive a level of data protection as in your country.